SOULVEX – Automation with Purpose
Effective date: 11 / 09 / 2025
1. Data Controller
The entity responsible for processing personal data collected on this website is Soulvex, headquartered at Rua Oriental, 1004, 4455-400 Perafita, Portugal, VAT 518960897, contact email: geral@soulvex.com.
2. Applicable Legislation
The processing of personal data by Soulvex is governed by Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR), by Law no. 58/2019 of 8 August, which implements the GDPR in the Portuguese legal system, and by other applicable data protection legislation.
3. Data Collected and Purposes of Processing
We may collect and process the following personal data:
- Name, email address, phone number — when voluntarily provided through contact forms, newsletter subscription, or user registration.
- Browsing data (such as IP address, device type, visited pages) collected through cookies or similar technologies.
Purposes of processing:
- To respond to information or contact requests.
- To send newsletters, commercial proposals, or related content when consent is provided.
- To improve website functionality, perform statistical analysis, and optimize content.
- To comply with applicable legal or regulatory obligations.
4. Legal Basis for Data Processing
Personal data are processed based on:
- The data subject’s consent (where applicable).
- Compliance with legal obligations.
- Soulvex’s legitimate interests (e.g., improving the website, ensuring security, fraud prevention), provided these do not override the data subject’s fundamental rights.
5. Data Retention
Personal data will be retained only for as long as necessary to fulfill the purposes for which they were collected, or for the period required by law. After this period, they will be deleted or anonymized.
6. Data Sharing
Soulvex commits not to disclose personal data to third parties, except in the following situations:
- Subcontractors or service providers assisting in website operations or email distribution, under confidentiality obligations.
- Legal entities or public authorities when required by law.
7. Rights of Data Subjects
In accordance with the GDPR, you have the following rights, which may be exercised by contacting geral@soulvex.com:
- Right of access — to know what personal data we hold about you.
- Right of rectification — to correct or update your data.
- Right of erasure (“right to be forgotten”) — under conditions provided by law.
- Right to restriction of processing.
- Right to data portability.
- Right to object — e.g., to stop receiving communications or newsletters.
- Right to withdraw consent, when consent is the legal basis for processing.
8. Data Security
Soulvex implements appropriate technical and organizational measures to protect personal data against unauthorized access, accidental destruction, loss, or improper alteration.
9. Cookies and Similar Technologies
This website uses cookies or similar technologies for the following purposes:
- To ensure essential website functionality.
- To analyze access statistics.
- To enhance the user experience.
A cookie policy/banner will be provided with options for consent or rejection, as required by law.
10. Changes to this Privacy Policy
Soulvex reserves the right to modify this Privacy Policy at any time. Any changes will be published on the website, indicating the date of revision.
11. Supervisory Authority
If you have any questions or complaints regarding the processing of your personal data, you may contact the Portuguese Data Protection Authority (CNPD – Comissão Nacional de Proteção de Dados).
